In early 2025, a construction company based in British Columbia, Canada, contacted us seeking to purchase a compact yet powerful excavator to handle landscaping, utility trenching, and small foundation tasks on residential sites. They needed a machine that balances maneuverability and digging force, and requested global shipping support and after-sales service.
After comparing multiple suppliers, they ultimately decided on our WM18 1.8 ton mini excavator from Womai Machinery. Key decision factors included reliability, parts availability, shipping cost estimates, and customs handling support.
Excavator Details Showcase
Procurement & Ordering
After negotiations, we finalized FOB Shanghai terms, including the machine, basic bucket, quick coupler, and an extra set of tracks.
The client requested that we coordinate logistics (marine transport + customs clearance) to Vancouver.
We prepared full export documents, including a proforma invoice, packing list, certificate of origin, etc.
Shipping & Transit
Due to the machine’s height slightly exceeding standard container clearance, we chose a combination of container and flat rack for transportation.
The route was: Shanghai → Vancouver via Pacific sea freight (approximately 25 days transit).
We also purchased marine insurance, with a premium of 1.5% of the declared value.
Upon arrival at the port (Vancouver), we arranged for port handling, customs clearance, and inland trucking to the client’s job site.
Import Duties, Taxes & Clearance
In Canada, the machine was classified under the relevant HS code for construction machinery.
Duties and import taxes (including GST/provincial taxes) were to be paid by the buyer under the DAP terms that we provided.
We coordinated with a local customs broker to ensure proper documentation and minimize delays.
Delivery & Commissioning
The machine arrived at the client’s site within approximately 35 days (including port handling and trucking).
Our local partner or service representative performed onsite commissioning: checking hydraulics, engine parameters, fluid levels, and test digging.
We provided training to the client’s operators on daily maintenance routines, safe operation, and troubleshooting basics.
Usage & Outcome
Since delivery, the 1.8-ton excavator has been deployed on multiple residential and light commercial projects:
- Utility trenching for water, gas, and electric lines in tight neighborhoods
- Landscaping and hardscaping (grading, minor demolition)
- Foundation footings for small structures and retaining walls
The client reported that the machine’s compact size allows access on narrow lots while still having sufficient digging depth and breakout force to meet their needs.
They also praised the reliability and prompt availability of spare parts, as well as the responsive after-sales support when minor adjustments were needed.
Client Feedback
“We were impressed with the entire process—from quoting to delivery—without unexpected fees. The machine works exactly to spec. Your team’s coordination on customs and logistics made this import stress-free.”
— Blaze Kisimo, British Columbia
Takeaway & Value Delivered
The customer avoided local markups by importing directly while still receiving comprehensive support.
They obtained a compact yet effective 1.8-ton excavator tailored to site constraints.
This success boosted their confidence, leading them to consider importing more equipment to expand their fleet in the future.
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